Aviation Operations & Customer Service Certification
Come Be A Part Of The Team That “Prepare Flights To Depart On Time
The course is designed to meet the high standards and training needs of the global aviation community. Ground handling is the fastest road to the aviation world. You will be trained of the latest developments in the industry through value added training in accordance with IATA standards.
The challenging tasks right from the moment the passenger steps into the airport till he reaches the destination involves a huge gamut of services that lies with us, ensuring safe and an enjoyable travel experience of passengers.
FLAGSHIP PROGRAM
Industry-focused career launch program designed to prepare students for entry-level opportunities in aviation, airport operations and customer service.
| Eligibility | UG/PG Final year | Graduates | Any stream |
| Duration | 4 Months |
| Key Topics | Basic level: • Introduction to Airline/Airport Operations • Customer Service Techniques • Grooming & Personality Development • Awareness on Dangerous Goods Regulations • Global Distribution System – Amadeus (Basic Ticketing) • Interview Preparation |
| Career Opportunities | • Airport Ground Staff • Airline Customer Service Executive • Airline Reservation Executive • Cargo Operations/ Documentation Executive • BPO/BPM – Travel Counsellor |
| Award | Globally recognized Certificate is awarded upon successful completion |
Course dates
The ground crew training course runs every three months, throughout the year. Please contact us, to find out the next available starting dates as well as the pre-acceptance training screening and registration dates.
Why choose us?
Being the first and the last face of the airline that the passenger meets, it is very important to lay a good first and an everlasting impression. Here we pitch in to train you in all spheres being.
- IATA (International Air Transport association) authorized training centre
- 28+ years of educational service in the aviation industry (Orient Flights)
- Civil aviation unit of the prestigious Hindustan group of institutions
- High standards of training and 100 % placement assistance for all students
- Industry seasoned faculty, supported by high-tech equipments and infrastructure
